Refund policy

Return & Refund Policy

Thank you for shopping at [Store Name]. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Requirements

To be eligible for a return, please ensure that:

• The item was purchased within the last 30 days.

• The item is in its original packaging.

• The item is unworn, unwashed, and undamaged.

• All original tags are still physically attached to the garment.

• You have the receipt or proof of purchase.

2. Non-Returnable Items

The following items cannot be returned or exchanged for hygiene and safety reasons:

• Intimates: Underwear, lingerie, and bodysuits.

• Swimwear: If the hygiene seal has been removed.

• Jewelry: Earrings and pierced accessories.

• Final Sale Items: Any items purchased from the "Clearance" or "Final Sale" section.

3. Refund Process

Once we receive your item, we will inspect it and notify you of the status of your refund.

• Approval: If your return is approved, we will initiate a refund to your original method of payment.

• Timeline: You will receive the credit within 5–10 business days, depending on your card issuer's policies.

• Store Credit: You may also choose to receive a refund via Digital Gift Card, which is issued immediately upon approval.